Privacy Policy
1. Overview
menoPalz ("menoPalz," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy"). This Privacy Policy describes how we collect, use, and share your Personal Information when you visit our website at https://www.menopalz.com/ (the "Website") or otherwise use the menoPalz platform, community, tools, and related services (collectively, the "Platform"), and that you may provide to us through electronic messages, forms, or account registration.
Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we handle it. If you do not agree with our policies and practices, please do not use the Platform. By accessing or using the Platform, you agree to the terms of this Privacy Policy.
menoPalz may change this Privacy Policy at any time, at our discretion. Your continued use of the Platform after we make changes will be deemed acceptance of those changes, so please check this Privacy Policy periodically for updates.
This Privacy Policy is subject to and governed by the menoPalz Terms of Service.
2. Information We Collect
We may collect two types of information from you: Personal Information and Non-Personal Information (collectively, "Information").
"Personal Information" refers to data that can be used to identify you, such as your name, email address, date of birth, and any information you choose to share about your menopause journey, symptoms, or wellness goals.
"Non-Personal Information" means data that relates to you but does not identify you specifically, such as aggregated usage statistics or anonymized analytics data.
How We Collect Information
Directly from you. When you create an account, sign up for our newsletter, join our community, use our symptom trackers or wellness tools, complete a survey, or otherwise contact us, we may ask for information such as your name, email address, age or date of birth, and any health-related or wellness information you voluntarily choose to share (for example, symptoms, mood tracking, or notes you enter into the app).
From third parties. We may obtain information through partners, vendors, or service providers who help us operate the Platform (such as analytics providers, email service providers, or payment processors), provided such information was collected with your consent or is otherwise lawfully permitted to be shared with us.
Automatically. As you navigate the Platform, we collect certain information automatically through cookies, pixel tags, and similar technologies, including your IP address, browser type, device information, and pages visited. See our Cookies Policy (if applicable) for more details.
Sensitive/Health-Related Information
Because menoPalz relates to menopause health and wellness, you may choose to enter information about your symptoms, health history, medications, or related topics into the Platform. This information is treated as sensitive Personal Information. We collect and use this information only:
To provide you with the features you request (e.g., symptom tracking, personalized content, community connections);
With your knowledge that you are voluntarily providing it; and
Subject to the additional protections described in this Privacy Policy.
menoPalz is a wellness and community platform, not a healthcare provider, and information you share with us is not the same as information shared with a doctor. Please see Section 8 ("Health Disclaimer") below.
3. How We Use Your Information
We use Personal Information we collect for the following purposes:
To Provide and Improve the Platform. To operate, maintain, personalize, and improve menoPalz's features, including symptom tracking, content recommendations, and community tools.
For Account Management. To create and manage your account, authenticate you, and provide customer support.
To Communicate With You. To send you service-related messages, respond to inquiries, and, where you have opted in, send newsletters, product updates, or marketing communications.
For Research and Product Development. To analyze trends, conduct aggregated research, and develop new features. Where possible, we use de-identified or aggregated data for this purpose.
For Safety and Security. To detect, prevent, and address fraud, abuse, security incidents, or violations of our Terms of Service.
For Legal Compliance. To comply with applicable laws, regulations, or legal process.
We do not sell your Personal Information. We do not use your individually identifiable health or symptom information to train generalized third-party artificial intelligence or machine learning models without your explicit consent.
Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your Personal Information depends on the context, and will generally be one of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests (such as improving the Platform), provided those interests are not overridden by your rights.
4. Data Retention
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to meet legal, accounting, or reporting requirements. Where you request deletion of your account or data, we will delete or anonymize your Personal Information, except where retention is required by law or necessary to resolve disputes.
5. How We Protect Your Information
We implement reasonable administrative, technical, and organizational safeguards designed to protect your Personal Information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Given the sensitive nature of health-related information you may share, we apply heightened care to securing this data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you believe your account or data has been compromised, please contact us immediately at info@menopalz.com.
6. How We Share Your Information
We do not sell your Personal Information. We may share your information in the following circumstances:
With Service Providers. Vendors who help us operate the Platform (e.g., hosting, analytics, email delivery, payment processing), under contractual obligations to protect your data and use it only for the purposes we specify.
With Your Consent. Where you have explicitly agreed to a specific sharing arrangement (for example, connecting a third-party health or fitness app).
For Legal Reasons. When required by law, legal process, or to protect the rights, safety, or property of menoPalz, our users, or others.
In Business Transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
Aggregated/De-identified Data. We may share aggregated or de-identified data that cannot reasonably be used to identify you, for research, reporting, or product development purposes.
We do not share your sensitive health or symptom information with advertisers or data brokers.
7. Your Choices and Rights
Depending on your location, you may have rights including the ability to:
Access, correct, or delete your Personal Information;
Object to or restrict certain processing;
Withdraw consent at any time (where processing is based on consent);
Request a copy of your data in a portable format;
Opt out of marketing communications by using the "unsubscribe" link in our emails or contacting us directly.
To exercise any of these rights, please contact us at info@menopalz.com. We will respond in accordance with applicable law.
Cookies
The Platform uses cookies and similar technologies to operate the Website, remember your preferences, and analyze usage. You can control cookies through your browser settings; disabling cookies may affect certain Platform features.
8. Health Disclaimer
menoPalz is designed to provide community support, educational content, and self-tracking tools related to menopause and midlife wellness. menoPalz is not a substitute for professional medical advice, diagnosis, or treatment. Information you enter or receive through the Platform should not be treated as medical advice. Always consult a qualified healthcare provider with questions about your health.
9. Children's Privacy
menoPalz is intended for adult users and is not directed to children under 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us at info@menopalz.com so we can delete it.
10. International Users
If you access the Platform from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different jurisdiction. By using the Platform, you consent to such transfer, subject to appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Material changes may also be communicated via email or a notice on the Platform.
12. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:
menoPalz Website: https://www.menopalz.com/ Email: info@menopalz.com